Shipping policy

Processing time:
The time we need to prepare an order for dispatch varies. We do our best to ship out all "ready to ship" orders within 72 hours of them coming in (Sunday through Thursday). If your item is a Pre-Order please read the item's description for estimated ship date.

Estimated delivery times
Canada:
Oversized lettermail (no tracking): 7-10 business days*
Regular post: 2-10 business days
XpressPost: 1-3 business days

We are located in BC so the closer you are to BC the quicker you will receive your package. For example; regular post to Ontario is generally 7-10 business days and XpressPost is 3 business days.

United States: 10-21 business days
Please note, Small Packet USA Air (cheapest option) does NOT come with a tracking number. You'll need to upgrade your shipping to any of the other shipping options if you want a tracking number.

Rest of the World: Surface is 2-4 months and Air is 14-21 business days.

We do our best to meet these delivery estimates set by Canada Post, but can't guarantee them. Actual delivery time will depend on the delivery method you choose and your location.

Customs and Import Taxes
Buyers are responsible for any and all customs and import taxes that may apply. We are not responsible for delays due to customs.

*Business days in Canada are Monday through Friday. Canada Post is closed on Saturday, Sunday, and all stat holidays.